Return policy
At TIMELESS BELTS LLC, we design every piece with precision and pride. Because our products are made in limited batches to ensure top-tier quality, our return policy is designed to be fairāfor both you and us.
Time Limit
All requests for returns or exchanges must be submitted within 7 calendar days from the delivery date. No requests will be processed after this period.
What We Accept
- To be eligible, your item must be:
- Unworn and unused
- In its original packaging with all tags attached
- Accompanied by your order number or confirmation email
Precision You Can Trust: ā¤5% Variance Guaranteed
We craft every item to meet our exacting standards, with at least 95% consistency in materials, stitching, and finish. Any deviation beyond a 5% variance qualifies for a free replacementāno questions asked, once verified.
Refund Options
If the issue is our fault (wrong item, defect, or damage):
ā Full refund or replacement at no cost to you.
If youāre returning for other reasons (e.g., size, preference):
ā You are responsible for the return shipping costs for non-defective items.
Exchanges
We offer one-time exchanges within the 7-day window. A 15% handling fee applies unless the error was ours. Simply reach outāweāll guide you through the process.
What We Donāt Accept
- Items returned after 7 days
- Worn, washed, altered, or incomplete products (unless due to our error)
- Packages sent to our warehouse without prior approval
How to Start a Return
- Email us atĀ now@justbeasy.comĀ with your order number and reason for return.
- Wait for our team to review (usually within 24ā48 hours) and send you a return address.
- Ship your item using a tracked serviceāwe canāt cover lost returns.
- Once received and inspected, weāll process your refund or ship your exchange.
Note: Never send returns directly to our shipping origin address. Unauthorized packages may be refused.